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A Publishing Division of ProLiteracy

How to Order


Online
Use the product categories to browse through our products. When you find an item to purchase, simply click the "Add Item(s) to Cart" button. You must have a purchase order number or credit card to purchase online. Click "Checkout" to begin the checkout process. All transactions are made using a secure server.

Phone
Call us toll free at (800) 448-8878. Our customer service representatives are ready to help answer any questions. Have your item number ready when you call.

Toll Free Fax
Fax us a purchase order or a completed catalog order form at (866) 894-2100 and include your credit card information or your purchase order number. If you follow up through the mail, please clearly indicate that you are confirming your fax order.

By Mail
Send us your Purchase Order or completed catalog order form to the follow address:

     New Readers Press
     1320 Jamesville Avenue
     Syracuse, New York 13210

Click here to download an order form.

International & Canadian Orders
All international and Canadian orders can be placed by

     Phone: (315) 422-9121, extension 254
     Fax: 315-422-5561
     E-Mail: nrp@proliteracy.org

Shipping rates will vary, depending on destination and weight. Prepayment is required and orders are payable in U.S. dollars only.

Individual Orders
For purchases from an individual, prepayment is required in the form of a credit card. We accept American Express, Discover, MasterCard, Visa. We also accept a money Order and/or a check made payable to New Readers Press.

Tax Policy
New Readers Press charges applicable state sales taxes on all orders to be delivered to California, Michigan, North Carolina, and South Dakota.

Order Processing
We process all orders within 48 hours of receipt and ship via UPS. However, please note that UPS does not ship to P.O. Boxes. Normal delivery time is 7 to 10 working days.

Shipping & Handling Charges within the U.S.
Within the Continental U.S., shipping charges are:

News For You (Classroom subscriptions only) Add 8% of total order

Books
     $1.00 - $49.00 $6.50
     $50.00 - $299.00 Add 10% of total order
     $300+ Add 9% of total order

     Next Day Air
     $1.00 - $100.00 $30.00
     $100.00+ 30% of total order

     2nd Day Air
     $1.00 - $147.00 $25.00
     $148.00+ 17% of total order

     3rd Day Air
     $1.00 - $167.00 $25.00
     $168.00+ 15% of total order

Methods of Payment
All orders require a prepayment unless you're using a company purchase order. We accept the following credit cards: American Express, Discover, MasterCard, and Visa.

Prices
Prices are subject to change without notice.

Permissions Policy
New Readers Press prohibits reproduction of our materials, unless otherwise stated. To request permission to photocopy, duplicate, reprint, or otherwise reuse our material, contact us at nrp@proliteracy.org. Or, mail your request to: New Readers Press, Permissions Request, 1320 Jamesville Avenue, Syracuse, NY 13210.

Our Guarantee
We are dedicated to providing the best products and services - guaranteed. If, for any reason, you are not completely satisfied, call our customer service for a pre-authorized return at: (800) 448-8878.

Returns
All materials, in saleable condition, may be returned for credit or a full refund, except shipping charges, within 60 days of purchase. Materials returned after 60 days of purchase will be subject to a 20% restocking fee. We require that you enclose your invoice or packing slip with your return. Please include your reason for returning the materials. If your invoice or packing slip is missing, please call for a return authorization. If no invoice, packing slip or return authorization is included, you will be charged a 20% restocking fee. For your protection, send the materials by an insurable method and properly package your return before shipping. All software is non-returnable once opened. We do not accept returns for materials purchased over 1 year or for materials that are out of print.

Review Copies
Do you want to take a look at what is inside? Check the appropriate product pages to see if we offer downloadable pages to preview. Otherwise, call our customer service representatives.

 

New Readers Press