Questioning is one of the most important tools of trainers. Trainers use questions to engage participants and to assess what they learned.
After completing this course you will be able to
- describe three roles of questioning
- differentiate between open and closed questions
- know when to use open and closed questions
- explain the importance of active listening as part of questioning
This course is made possible through a partnership of
Towers Perrin and ProLiteracy Worldwide.
Format: Self-paced Online Course
Documentation: Certificate of completion will document .5 hours as completion time.
Ordering Information
- Purchasing this course for you? Please select your courses below, add them to your cart, and follow the ordering instructions on the following screens.
- Purchasing this course for someone else? Please contact our professional development department at prodev@proliteracy.org or (888) 528-2224 ext. 221 to insure appropriate course registration.
- Group discounts available! Call (888) 528-2224 ext. 221 or email prodev@proliteracy.org for more information.
- Course orders will temporarily be processed Monday-Friday, 9:00-3:30 EST.
ProLiteracy members receive a 15% discount, reflected at checkout.
